Diversity, Inclusion and Belonging

The GLF has a critical role to play, as the voice of the industry, in improving Diversity, Inclusion and Belonging in the Telecoms industry.

Since 2019, the GLF Board has identified Diversity, Inclusion and Belonging (“DIB”) as a priority and has developed thought leadership on the subject through its three annual reports.

In the 2022 report, 86% of GLF Board members noted that DIB was a “strategic” or “top” priority for their company. They cited several reasons for this importance including: inherently believing that increasing diversity was the right thing to, the requirement to reflect the customer base and improving commercial performance.

The GLF has published its 3rd annual Diversity, Inclusion and Belonging Report

Building a Culture of Inclusion in the Global Telecoms Industry

The GLF has published its 3rd Diversity, Inclusion and Belonging report, produced in partnership with the TM Forum.

Our first two reports focused primarily on the “diversity” pillar of DIB. In 2020, the focus was on gender, as this appeared to be the starting point for many of our GLF members’ DIB journeys. This focus was broadened in 2021 to include race, sexual orientation, disabilities, and age as key diversity axes; with a particular focus on racial diversity led by the increased attention systemic racism received globally due to the Black Lives Matter movement sparked by the George Floyd murder.

In this year’s report we provide an update on the progress experienced across the different diversity axes by our members; and then unpack the “Inclusion” pillar of DIB, as we believe diversity and representation transformation is only sustainable and significant when paired with a focus on inclusivity.

In this year’s report we have divided our respondents into two groups – first time respondents (as close to 50% of the respondents were not a part of the 2021 survey) and reoccurring respondents (those that participated in both 2021 and 2022 surveys). It is evident these two sets of respondents are in different phases of their DIB journeys. DIB is typically a newer focus for our GLF survey first-time respondents than those that have responded to the GLF survey in the past. We therefore use this split to highlight the momentum and higher levels of progress made by the reoccurring respondents who have been focusing on DIB for some time now.

Working Group Lead

Eric C GS SQ.jpg

Eric Cevis


Verizon Business Solutions


TM Forum.png


This website uses cookies, please read our cookie policy here: https://www.delinian.com/cookies-policy/
I agree